Acceptance of Terms.
By accessing or using FortuneMarq Media's ("we," "our," or "us") website and services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.
We reserve the right to modify these Terms at any time. Your continued use of our services after changes constitutes acceptance of the updated Terms.
What We Provide.
FortuneMarq Media provides digital marketing, web development, SEO, CRM implementation, and related consulting services. We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.
All services are provided on an "as-is" and "as-available" basis. We do not guarantee specific results, outcomes, or performance metrics.
Your Responsibilities.
As a client, you agree to:
- • Provide accurate, complete, and timely information necessary for service delivery
- • Make timely payments as agreed in your service agreement
- • Comply with all applicable laws and regulations
- • Not use our services for any illegal, fraudulent, or harmful purposes
- • Maintain confidentiality of any proprietary information shared during engagement
Payment Obligations.
Fees: All fees are specified in your service agreement. Fees are due as per the payment schedule agreed upon.
Late Payments: Late payments may incur interest charges and may result in suspension of services until payment is received.
Refunds: Refund policies are outlined in individual service agreements. Generally, fees for completed work are non-refundable.
Ownership Rights.
Client Content: You retain ownership of all content, data, and materials you provide to us.
Our Work: Upon full payment, you receive ownership rights to custom work created specifically for you. We retain rights to:
- • Pre-existing tools, methodologies, and frameworks
- • Portfolio usage rights for marketing purposes
- • General knowledge and expertise gained during engagement
Our Commitment.
We commit to Market Exclusivity—we will not work with your direct competitors during our engagement and for a reasonable period after termination, as specified in your service agreement.
This exclusivity applies to businesses operating in the same market segment and targeting the same customer base. We reserve the right to work with businesses in different industries or non-competing market segments.
Protecting Your Information.
We maintain strict confidentiality regarding your business information, strategies, and data. We will not disclose confidential information to third parties except:
- • With your explicit written consent
- • When required by law or legal process
- • To our service providers under strict confidentiality agreements
Service Warranties.
No Guarantees: While we work diligently to achieve your goals, we do not guarantee specific results, rankings, traffic increases, or revenue outcomes. Digital marketing results depend on numerous factors beyond our control.
Best Efforts: We commit to providing services with professional competence and in accordance with industry best practices.
Third-Party Services: We are not responsible for the performance, availability, or policies of third-party platforms (Google, Meta, etc.) used in service delivery.
Liability Limitations.
To the maximum extent permitted by law, FortuneMarq Media's total liability for any claims arising from our services shall not exceed the total fees paid by you in the 12 months preceding the claim.
We are not liable for indirect, incidental, consequential, or punitive damages, including lost profits, lost revenue, or business interruption.
Ending the Agreement.
By You: You may terminate services with written notice as specified in your service agreement. Payment obligations for work completed remain due.
By Us: We may terminate services for non-payment, breach of terms, or if continuation would violate our Market Exclusivity commitment.
Post-Termination: Upon termination, you retain rights to deliverables for which payment has been made. Confidentiality obligations continue.
Resolving Disputes.
Good Faith: We commit to resolving disputes through good faith negotiation.
Governing Law: These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Hubli, Karnataka.
Mediation: Before pursuing legal action, parties agree to attempt mediation through a mutually agreed mediator.
Unforeseen Circumstances.
We are not liable for delays or failures in performance resulting from circumstances beyond our reasonable control, including natural disasters, pandemics, government actions, or third-party service failures.
Valid Provisions.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
Complete Agreement.
These Terms, together with your specific service agreement, constitute the entire agreement between you and FortuneMarq Media regarding the subject matter herein.
Questions? Get in Touch.
If you have questions about these Terms of Service, please contact us:
Email: contact@fortunemarq.com
Phone: 9353082656
Address: Galaxy Mall First Floor Shop No. 43, J.C Nagar, Hubli - 580020